charged me one month without my permission or notice

  • Unknown's avatar
    blackjackcity · Member ·

    WP did a withdraw from my account one month early. I have never signed up for automatic withdraw. I have never signed any contracts with WP. I no longer wish to continue with the account. Just refund my $300.

  • Unknown's avatar
    arvindsinghu · Member ·

    Hi @blackjackcity,

    Log in to your WordPress.com account and go to https://wordpress.com/me/purchases to cancel what you no longer want.

    You can also find refund policy here:

    Refund a Purchase

    if you still face any issue let us know :)

    I am adding a modlook tag for staff intervention.
    They are the one who can provide you with an exact solution.

    Thanks !!!

  • staff-zinnia · Staff ·

    Good morning –

    No worries. I’m happy to help you get blackjackcity.vegas sorted out.

    At the moment, I am not able to process a refund because there’s been a payment dispute filed. Please call your bank, and ask them to remove that dispute. It should show on our end with in a few minutes and then we can process the refund.

    After processing, it will normally take about ten days for the refund to reach you. Of course, this can vary depending on your banks own processing times.

    You are also welcome to leave that payment dispute in place, as it is now. It is likely that the refund will take months to get processed.

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