Charged Prematurely for A Renewal That I Tried To Cancel

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  ibonner · Member · Jan 2, 2014 at 4:17 am

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  I received an email notifying me that I would be charged $26.00 on January 3rd for an automatic renewal. As a result, I followed the link provided in the email to disable automatic renewal and was subsequently charged $26.00. I am seeking clarity as to why I was charged and how I can get refunded. Thank you!

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  staff-ozmodiar · Staff · Jan 2, 2014 at 6:45 am

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  It looks like the charge you saw was just the authorization and not the transaction itself, which would have been run tomorrow.

  I have voided the transaction. So you should not be charged. Let me know if you have any trouble.