Charged Twice?

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  marcfalber · Member · May 31, 2020 at 10:44 am

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  I’ve upgraded my plan from free to personal and paid my £36. I then went to map a domain that I already own. The page tells me that this is free with my plan but when I type the domain name in and click Add, it’s takes me to a page in order to pay another £36!

  The blog I need help with is: (visible only to logged in users)

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  fstat · Staff · May 31, 2020 at 1:27 pm

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  Hi there,

  I see that you have successfully mapped your domain and your site is working as expected.

  Let me know if there’s anything else I can do for you. I’m happy to help.

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  marcfalber · Member · May 31, 2020 at 1:33 pm

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  Thank you.

  I feel a bit dumb for not noticing it at first but it would appear that, despite having upgraded my plan and paid my money, the upgrade was still in my shopping cart. I deleted it and all was good.