CHARGED TWICE

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  ftlskateboards · Member · Nov 5, 2013 at 7:37 pm

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  It charged me twice for the renewal for my domain, I only wanted to renew it once.

  The blog I need help with is ftl-skateboards.com

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Nov 5, 2013 at 7:40 pm

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  Hello there,
  Not to worry. If you wish to contact Staff about the charges you see on your statement, please use this form (which works even when the main contact form is closed):

  Contact

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  timethief · Member · Nov 5, 2013 at 7:41 pm

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  Also note that provided you are logged in under the same username account that purchased the upgrades, you can request a refund from your dashboard > Store > My Upgrades
  click the “disable auto-renew” link.

  WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
  http://en.support.wordpress.com/upgrades/#refunds
  Note: It takes from 1 – 2 weeks for the refund to be received.