Charged twice for Premium Account

  • Unknown's avatar
    zvulevic · Member ·

    I purchased the $99 upgrade for the Premium account. I think I might have accidentally clicked it twice, and as a result was charged $99 twice. I disputed the second charge and my bank refunded me the money, however, WordPress sent me an email saying that I have to pay $119, $99 to update my account again and $20 for the fine because of the disputed. I cannot edit my pages on my blog. I already payed $99 for the upgrade.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    danielancines · Member ·

    Hi, how are you?

    In this case, I’ll tag this thread for the staff help you.
    Tag: modlook.

    Regards.

  • staff-ozmodiar · Staff ·

    You should just need to pay the $20 chargeback fee in order to get your site going again.

    It looks like that fee has been paid and you are back operational again. Let me know if you are still have trouble.

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