Charged USD$99 for acct I don’t have.

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  blakeedgarstudio · Member · Jun 18, 2018 at 6:59 pm

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  How do I contact a WP billing person who can straighten this out?

  The blog I need help with is: (visible only to logged in users)

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  staff-zinnia · Staff · Jun 18, 2018 at 7:14 pm

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  Hi –

  I am happy to help get this sorted.

  There haven’t been any charges made to the user account that you have contacted us from. In order to locate the charge we will need more information.

  In the email receipt, there will be a site mentioned, can you tell me what site is listed?

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  blakeedgarstudio · Member · Jun 18, 2018 at 7:27 pm

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  Liz . . . .
  Now I’m embarrassed. My husband just this moment said the billing is for HIS WordPress account!!!!! (which he’s had since 2003 and I completely forgot . . .)
  So sorry for the trouble. (I’m fairly new to managing household accounts . . .<- my excuse.)

  Best, Sharon

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  kokkieh · Staff · Jun 19, 2018 at 6:37 am

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  Thanks for letting us know, Sharon :)