charges

• 

  thewildlysimple · Member · Jun 4, 2015 at 8:34 am

  • Copy link
  • Add topic to favorites

  Hello.
  I have also noticed that i have been charged.
  I initially signed up for the premium package but then opted out a few days later (well within the trial period).
  The charge came through on the 25th May for the amount of $132.87.
  I never received a confirmation email once I had cancelled however the screen said this had gone through.
  What else do I need to provide to you to confirm the refund.
  Thank you.

  The blog I need help with is: (visible only to logged in users)

• 

  jeremeylduvall · Member · Jun 4, 2015 at 2:35 pm

  • Copy link

  Hi!

  It looks like the automatic renewal for the Premium bundle still went through. I have cancelled and refunded that charge. The funds should be available on your account within the next several days. You can see a receipt for the refund here:

  https://thewildlysimple.wordpress.com/wp-admin/paid-upgrades.php?page=billing-history

  Please let me know if you need anything else!