Charges

• 

  dgandhi12 · Member · Aug 1, 2025 at 2:47 pm

  • Copy link
  • Add topic to favorites

  Hii I was recently charged an amount and I wasn’t aware of that! I would like to get a refund for it

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  marutim · Staff · Aug 1, 2025 at 5:17 pm

  • Copy link

  Hi there,

  Thank you for contacting WordPress.com! I am happy to help you with your questions.

  I’ve checked the WordPress.com account you contacted us from, and I do not see any active subscriptions or recent charges linked to it. Could you be referring to charges from a different WordPress.com account?

  Can you either contact us from the respective WordPress.com account email address or can you share the transaction ID (over email at [email protected]) so that we can complete the verification and track the transaction for you? This will help us help you further.

  Charges from WordPress.com will have “WordPress” or “WPCHRG.com” listed on your billing statement. If you are unsure what this charge was for, you can search here for more information and find out why you got charged: https://wpchrg.wordpress.com/

  Here’s a list of how WordPress.com charges may appear on your statement: https://wordpress.com/support/billing-history/#on-your-credit-card-statement

  You can follow this guide to help you with retrieving the transaction ID: https://wordpress.com/support/billing-history/#retrieve-a-transaction-id

  Let me know if you have any further questions that I can help you with 😊