Charges for ‘premium account’

  • Unknown's avatar
    lindamccarrel · Member ·

    I contacted you last week about your unauthorized charge for a premium account. You stated you would reverse the charge if the Paypal dispute was closed. It is now closed. Please refund my money immediately. It’s sad you have to resort to such tactics during a time so many users are struggling financially. I NEVER authorized a ‘premium’ account not wanted one. Thank you for your immediate attention

  • staff-mckluskey · Staff ·

    Hi,

    Thank you for confirming the chargeback was closed.
    I have issued a refund, and you will be able to see all the details from here:

    https://wordpress.com/me/purchases/billing.

    Refunds usually take 5-10 business days to appear on your statement, but some banks may require more time to process the refund.

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