charges not authorized

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  findbrazil2015 · Member · Oct 6, 2014 at 7:40 pm

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  Hello, my credit card was charged and I didn’t authorize this payment.

  The blog I need help with is: (visible only to logged in users)

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  jeremeylduvall · Member · Oct 7, 2014 at 8:46 pm

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  Hi there,

  Your card was recently charged for an automatic renewal for a Premium bundle on the site findbrazil1.wordpress.com. This auto renewal was authorized at the time of the original purchase.

  Would you like me to remove the upgrade from your account and issue a complete refund? Just reply back to confirm!

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  findbrazil2015 · Member · Oct 8, 2014 at 9:32 am

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  Yes, I woyld like. If you see the page I haven’t used the service to build a website. The emails from wordpress was sent to my spam.

  I have no plans to use the service at the moment, and as I full time student this payment will affect my budget.

  Please remove the charge from my card.

  Regards and thanks,

  Lukas

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  jeremeylduvall · Member · Oct 8, 2014 at 4:36 pm

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  Hi Lukas!

  I have issued a full refund for your purchase. You should see the funds on your account within the next several business days. I have also removed the upgrades from your account so you will not be charged in the future. Please let me know if you need anything else!

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  findbrazil2015 · Member · Oct 8, 2014 at 4:42 pm

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  Thanks. I’ll check my card in few days.

  Regards

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  jeremeylduvall · Member · Oct 8, 2014 at 9:26 pm

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  Great! Please let me know if you don’t see the funds show up.