charges to my credit card

• 

  trevorenge · Member · Dec 16, 2020 at 4:36 pm

  • Copy link
  • Add topic to favorites

  i was charged $114 on my credit card and there is no evidence of this in my wordress.com account.

• 

  staartmees · Member · Dec 16, 2020 at 4:41 pm

  • Copy link

  You can check that charge at https://wpchrg.wordpress.com/. If necessary you can contact the billing team using the contact form on that page.

• 

  kokkieh · Staff · Dec 17, 2020 at 5:38 am

  • Copy link

  Hi there,

  The WordPress.com account you used to post here had never bought any upgrades from us, so if you were charged, it’s for an upgrade in another account.

  Please search for the charge at the link @staartmees provided above to see what site it’s for.

  You can also use the Contact Support link on that page to contact our billing support team directly for further help with this – to track down the transaction we’ll need to get some additional information from you which we cannot discuss here in the public forums.