Charging for a canceled subscription

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  mehaisin · Member · Aug 9, 2020 at 8:26 am

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  I received an email that I will be charged for the domain dwayer.net subscription renewal automatically in 30 days. while in fact, I canceled this subscription.

  Also, I can’t find any further data on my purchases.

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  staartmees · Member · Aug 9, 2020 at 8:40 am

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  If you don’t see that charge under My Purchases, it means that charge is connected to another account of yours. Wait for a Staff member to solve this problem.

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  staff-blorbo · Staff · Aug 9, 2020 at 7:01 pm

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  staartmees is correct, the domain name belongs to a different WordPress.com account here.

  If you do not recall the password for the account account, we have some options for you at https://wordpress.com/support/account-recovery/