CHARGING ME WHEN I ALREADY PAID ANUAL

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  lxna0 · Member · Feb 25, 2023 at 5:19 pm

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  I’m trying to connect my domain on account that I already paid annually for. but it keeps taking me to the checkout when I already paid for it

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  lxna0 · Member · Feb 25, 2023 at 5:20 pm

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  anybody available to help ?

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  staff-totoro · Staff · Feb 27, 2023 at 12:25 am

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  Hi there,

  I do not see any upgrades under your WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/me/purchases/

  I do see that you previously had upgrades on your account, but they were cancelled on Jan 17th. See: https://wordpress.com/me/purchases/billing/

  You are trying to restore these upgrades to your account? Is it your plan to move your existing sites on Wix to be on WordPress.com instead?

  Thanks for the additional info!