Charging of the users fee despite deleting wordpress account

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  slunali · Member · Oct 8, 2014 at 10:01 pm

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  Dear WordPress Support Team!
  nine days ago I opened an account on WordPress. com which i immediately after opening deleted. Now i realized that nevertheless the account keeps on working and I got the 22,00 Euros charged.
  I ask you to close the account and to refund the money, as it is explained on the terms of use!
  Sincerely
  Sandra Li Maennel

  The blog I need help with is: (visible only to logged in users)

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  jeremeylduvall · Member · Oct 9, 2014 at 10:40 pm

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  Hi Sandra,

  I’m happy to cancel and refund the charge for you. This charge was for the domain sandrali.net. However, please note, once a domain is refunded and cancelled, it is sent back to the registrar. It may or may not become available for purchase again in the future. If you still want to use this domain, let me know, and I can provide you with ways to maintain the registration. If not, let me know, and I will remove it immediately.

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  slunali · Member · Oct 11, 2014 at 1:09 pm

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  Dear Jeremy,
  thank you for the fast reply and the information concerning the domain!
  The domain is of no use for the actual moment, so please, remove it.
  If it will be relevant to use the domain again, i m happy to contact you!
  Best regards
  Sandra Li

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  jeremeylduvall · Member · Oct 13, 2014 at 5:16 pm

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  Hi!

  I have cancelled and refunded the domain charge for you. Please allow several business days before the fund are available on your account. The domain has been sent back to the registrar.

  Let me know if you need anything else!