chat

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  mikeatma · Member · Oct 5, 2016 at 6:06 pm

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  live chat

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Oct 5, 2016 at 6:09 pm

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  Be specific and detailed when posting here please and you will get the best service quickly.

  1. Are you referring to getting support from Staff?
  2. Or are you asking how to install a chatbox on your site?

  Re: 1
  See here for all the support options when you have wordpress.COM technical support issues see https://en.support.wordpress.com/help-support-options/

  Those who have a paid upgrade for a wordpress.COM site can use the “Contact Support” form, http://support.wordpress.com/contact/ where they will receive a choice of having staff answer your question publicly or privately.

  The best WordPress.COM contact form to use now for Staff assistance is:
  http://wordpress.com/help/contact

  Live chat will be available there if we have Happiness Engineers available to chat. When they are not available using that link results in posting to this peer support forum. https://en.support.wordpress.com/live-chat/

  Also note, that you can email WordPress.COM Staff at: help@wordpress.com

  re: 2

  At present there is no FTP access and no blogger installed plugin capability on any free hosted WordPress.COM blogs and there is no upgrade you can purchase here that changes that reality.
  http://en.support.wordpress.com/ftp-access/
  http://en.support.wordpress.com/plugins/

  For your WordPress.COM blog you have three free workaround forum options http://onecoolsite.wordpress.com/2012/04/23/wordpress-com-forum-options/
  One approach is to register a forum on the internet and then create a custom menu in your blog and include a custom link to the forum in it.
  http://en.support.wordpress.com/menus/
  http://en.support.wordpress.com/menus/#adding-custom-links

  The Tlk.io widget allows you to embed a web chat in your WordPress.COM hosted blog. http://en.support.wordpress.com/widgets/tlk-io-widget/ There are no other chat options I know of that work on WordPress.COM blogs at this time.

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  timethief · Member · Oct 5, 2016 at 6:10 pm

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  @Staff
  I messed up the formatting on this thread. Please adjust it and thanks, in advance, for forgiving me. :)

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  staff-zinnia · Staff · Oct 5, 2016 at 7:13 pm

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  @timethief – No worries :)

  @mikeatma – Our WordPress.com Personal Plan offers Live Chat support. I’m happy to answer your questions here in the forums. Just let me know what you need help with.

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  timethief · Member · Oct 5, 2016 at 7:17 pm

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  staff-zinnia
  Thanks so much for your help and for being gracious. I have too many tabs open as I’m working on 3 different devices on 3 different sites at the same time. Normally this mutitasking makes my little ADHD self very happy but now and then I mess up.