chat

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  tw101mandarin · Member · May 1, 2018 at 3:26 am

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  I cannot find the button for chat.

  The blog I need help with is: (visible only to logged in users)

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  ravichahar · Member · May 1, 2018 at 4:44 am

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  Hey bopomotwchinese,

  Free plan users aren’t eligible to have the 24/7 live chat support. These forums are specially created for the free plan users.

  If you have any query, please let us know here. To get the help from the staff in these forums, read this.
  https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question

  If you have an upgraded plan, you can use this page.
  https://wordpress.com/help/contact

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  fstat · Staff · May 1, 2018 at 8:17 am

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  Hi there,

  To access Live Chat, you have to click on the question mark icon in the bottom right corner of your dashboard and then select the “Contact us” option. Here’s a screenshot:

  http://cld.wthms.co/im77vI

  Please note that Live Chat is only available to users that have purchased one of the WordPress.com plans.