Chat Support

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  levellounge · Member · Nov 11, 2023 at 5:48 pm

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  Why if I have had a business account for over 5 years, do I not have access to chat support? I only have email support and it is taking forever to get assistance and is costing me thousands each day.

  Please help!

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  aisajib · Member · Nov 16, 2023 at 9:24 am

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  Hi there!

  Live Chat Support is closed from November 11 till November 21. You’ll be able to chat with us starting November 22 by clicking https://wordpress.com/help → Contact Support → Live chat.

  I see that one of my colleagues replied to your email on Tuesday, November 14, 2023. Have you had a chance to check your inbox? Please reply there so that we can continue to assist you via email.

  Thanks!