chatbot is not giving me something to click

  • Unknown's avatar
    effectingouraltruism · Member ·

    I’m trying to connect to a Happiness Engineer so I can ask a question about a subscription and the chatbot keeps saying “Seems like you need help with something different. Click below to connect to a Happiness Engineer.” but there’s nothing to click!

    The blog I need help with is: (visible only to logged in users)

  • staff-dpwordpress · Staff ·

    Hello @effectingouraltruism!

    I’m sorry to hear about the trouble you’ve been experiencing with connecting to a Happiness Engineer using the Messaging widget at WordPress.com.

    I’d be happy to assist you with your subscription question. Could you please provide more details about your subscription query? This will help me to understand your concerns better and provide you with the most accurate information.

    Looking forward to hearing from you and helping you with your subscription question! If you prefer connecting via our Help Center to share account-sensitive information, please email us at help@wordpress.com, and we can also help you from there.

    Take care!

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