Checkout Cart Problems

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  ethanavila · Member · Feb 13, 2020 at 12:13 am

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  Hi! I’m currently running a website for a printer company. Whenever we test out buying a cart in checkout we get a long error message beginning with ‘Error 102 in OCC-WOS: document.documentElement.className = document.documentElement.className’.

  We are currently running it using Electro. I’ve been trying to solve this problem by uninstalling apps but to no avail. Everytime we try to test a checkout purchase it fails us. What is going on?

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  kokkieh · Staff · Feb 13, 2020 at 6:35 am

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  Hi there,

  Your site is not hosted on WordPress.com, but using the open source WordPress.org software at another hosting provider. We cannot help with this in the WordPress.com forums.

  Please contact support for the ecommerce plugin you’re using directly for help with this.

  General support for your version of WordPress is provided at https://wordpress.org/support/forums/