checkout error after paid 3 year subscription

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  ruchikajani · Member · Aug 3, 2023 at 7:00 pm

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  it keep showing to check out but then display you have no items in your cart and directing back to the checkout page. please fix the error

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-totoro · Staff · Aug 3, 2023 at 11:46 pm

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  Hi there,

  I see some time has passed since you posted this, and when I check now I see that you have the 3 year (triennial) version of the Personal Plan on our end. Do you see that correctly reflected here as well? https://wordpress.com/me/purchases/

  Also confirming I see only one transaction here, so there were no secondary charges: https://wordpress.com/me/purchases/billing/

  Anything else we can help with? Don’t hesitate to ask, thanks!