Checkout issue

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  vamanabuy2020 · Member · Oct 16, 2020 at 9:33 am

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  While I’m paying
  1) credit card declining
  2) in net banking my gstin showing invalid and not able to go further as the same I’m using for the other buying

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  bizanimesh · Staff · Oct 16, 2020 at 1:21 pm

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  Hi there!

  Have you already reached out to your bank? Sometimes your bank may block the transaction, even if your card works for other purchases. Please contact them to confirm that they are not blocking transactions from WordPress.com. Also, make sure that your card is valid for online and international transactions.

  However, I have also tagged this topic as modlook for WordPress staff assistance. They work through all tagged threads every day, replying to the oldest threads first. Someone from the team will get back to you soon. I appreciate your patience and understanding. 🙂

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  staff-ozmodiar · Staff · Oct 16, 2020 at 3:03 pm

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  I am seeing a successful eCommerce plan purchase from today (2020-10-16). Does that mean you were able to get this sorted out?

  If not, please let us know and we will be glad to help.

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  vamanabuy2020 · Member · Oct 16, 2020 at 4:22 pm

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  Yes I bought but one issue with GST I’m proving my GSTIN NUMBER but it is not accepting I want my gst on the bill

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  staff-blorbo · Staff · Oct 16, 2020 at 6:44 pm

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  Since this is a billing matter, you now have a Business Plan, please contact either our Live Chat or email support via https://wordpress.com/help/contact so that information is not exchanged here on the public forums.