Checkout Issue

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  lisaval13 · Member · Apr 10, 2021 at 2:20 pm

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  I am trying to purchase the premium plan with the free year of a domain name and every time I try to check out this message comes up even thought all of the information has been entered. ‘Missing contact information parameter while creating shopping cart.’

  I have tried multiple browser types and can’t seem to figure out the issue to finish the purchase.

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  fstat · Staff · Apr 10, 2021 at 6:41 pm

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  Hi there,

  Our Payments team has fixed that issue and you should be able to proceed with your purchase.

  If this still doesn’t work or you have more questions, just let me know and I’ll be happy to help!