Checkout page not opening for some users
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Some users are experiencing an issue when checking out. This is only happening on phones and not computers or tablets. I have been unable to re-create the issue but I have had multiple people contact me saying that, when they reach the final checkout page it freezes, or simply wont load the page. I have checked all plugins and ran a diagnostic finding no issues, and everything is up to date. Having customers unable to check out is a major issue help is greatly appreciated.
Site: (email visible only to moderators and staff).
WP.com: Unknown
Jetpack: Yes
Correct account: Yes -
What is the name of the wordpress site you are using? Are you using wordpress.com, or wordpress.org?
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