choosing a domain name
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I want a certain domain name that is available but wordpress not letting me choose when upgrading
The blog I need help with is: (visible only to logged in users)
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When I deleted the free domain and privacy protection relating to the name I don’t want, it doesnt offer me the domain anymore, this is SO FRUSTRATING. Why is there no customer or sales support team???
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Hi there,
What domain are you trying to register?
If you cancelled a domain somewhere else to register it here, it likely hasn’t been released by your previous domain provider yet. Cancelled domains are not released immediately, and it can take anything from a few days to over a year before a cancelled domain becomes available again, if at all. You should never cancel a domain that you still want to use, as there’s no guarantee that you’ll be able to use it again somewhere else in future. This is true no matter where you buy a domain.
If you cancelled a domain that you still want to use, I strongly recommend you contact your previous domain provider and find out if they can still reverse the cancellation and restore the domain for you. Then you can connect it here via our domain mapping upgrade, or transfer it here provided you’ve owned it for more than 60 days.
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Not a cancelled domain. The domain is available on wordpress. I was choosing between 2 available domains and after I got back from lunch, it’s not letting me choose anymore so I didn’t buy the upgrade yet. I want to know how to change the domain before upgrading.
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Hi there,
Happy to help you register the domain
tns-management.comwith a WordPress.com plan. To register a new domain visit the plans page then click the cart icon. A trash icon will appear next to each item in the cart. You may remove the current domain then add the new one. It may also help to remove all upgrades from your cart.Here’s a link to the page with your cart:
https://wordpress.com/plans/tnsmanagementca.wordpress.comOnce removed, you can re-add a purchase a new domain.
Let’s us know if you need anything else.
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I tried deleting it and it keeps re-adding the same domain. Tried again and now there’s no domain or privacy protection free upgrade.
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Hi there,
Staff return to threads they post into until the issue is resolved. Please be patient while waiting. -
Hi @tnsmanagement,
I’ve added the domain to your cart and selected the WordPress.com personal plan. If you’d like to select a different plan, remove the current plan from your cart then select the correct plan from our Plans page.
If you’re still having trouble then I’d recommend removing all upgrades from your cart and adding the domain from the Domains Page.
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