Claim Refund

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  elshenrentals · Member · May 3, 2020 at 12:52 pm

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  Wordpress issued a refund to us but we never received the money.

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  jagjeetparmar · Member · May 3, 2020 at 1:11 pm

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  Hello,

  I am tagging this thread with modlook for the attention of the support team.

  Please be patient while someone from the support staff gets back to you on this.

  Hope this helps!

  Cheers!

• 

  fstat · Staff · May 4, 2020 at 10:45 am

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  Hi there,

  Please note that refunds may take more than 10 business days to appear in your account if you are with a non-US bank. Please follow up with your bank directly on this. You can provide them the transaction ID that appears in the refund receipt as a reference.