Classic block?

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  plentykids · Member · May 24, 2021 at 7:13 pm

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  Hi, when we try to use ‘classic block’ we get this error code:
  ‘This block encountered an error and cannot be previewed’
  What to do?

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  supernovia · Staff · May 25, 2021 at 12:53 am

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  Hi @plentykids, typically I’ve seen this if someone edited the code for the block directly and made a syntax error… can you send a link to the affected post or page?

  And, are you able to preview the post? If so, can you copy your content and paste it into a new block as a fresh copy?

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  plentykids · Member · May 26, 2021 at 5:37 pm

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  Hi, ok here two links. The second is in preview mode.

  https://wordpress.com/post/plentykids2.wordpress.com

  https://wordpress.com/post/plentykids2.wordpress.com/40372

  We can write and use “classic block” when we work from our MacPowerBook.
  It is when we try to blogg from your iMac something goes wrong. The iMac is a newer machine.

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  helper-heroponriki · Member · May 26, 2021 at 8:43 pm

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  We can write and use “classic block” when we work from our MacPowerBook.
  It is when we try to blogg from your iMac something goes wrong. The iMac is a newer machine.

  Can you let us know what operating system and browser you use on each machine – also please provide the version numbers for each as well for both machines. Once we have that information, we’ll be better able to advise.

  Thank you!

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  plentykids · Member · May 30, 2021 at 11:26 am

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  The iMac runs on macOS/BigSur, version 11.3.1 and we use Safari.

  The MacBookPro uses macOS/BigSur, version 11.2.1 and a Safari browser as well.

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  plentykids · Member · May 30, 2021 at 11:32 am

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  The iMac runs on BigSur / version 11.3.1 and Safari browser.
  The MacBookPro also runs on BigSur / version 11.2.1 and Safari browser as well.

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  staff-doublebassd · Staff · May 30, 2021 at 7:42 pm

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  Thanks for that information!

  Since it’s the same browser on the same OS, let’s see if we can isolate the issue to the iMac browser. On the iMac, I want to see if you can try a few things:

  – clear the browser cache: https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache
  – if you have any extensions, disable them
  – if you have any ad blockers, disable them as well.

  Those are a few things that would be isolated to that particular browser. We are also wondering if the newer version of Safari on the iMac may be causing the issue. However, let me know if you are still receiving the error after trying the above. Thanks!

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  plentykids · Member · May 31, 2021 at 8:47 pm

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  It works, thank you so much!