Clear Account Information on Import Site not working

  • Unknown's avatar

    Hi! I’m trying to import my blog from Tumblr, and I hit the button for the wrong blog. I tried the Clear Account Information button, waited a bit, then tried to import the one I originally wanted, but it’s telling me it can only import one blog at a time. I re-tried the clearing a couple more times with the same result. Help? Thanks!

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi there, Please read the new sticky at the top of our forums on the current tumblr import situation: https://en.forums.wordpress.com/topic/tumblr-imports/

    If it takes more than 24 hours for the import to complete, please revert to this thread and let us know.

    Regardless, I’ve gone ahead and tagged this thread for Staff assistance in case they need to clear our the current import.

  • Hi there,

    I’ve reset the Tumblr importer for your site so you can try again.

    If it seems to take long, please be patient and don’t try cancelling the process yourself – we’re experiencing a high volume of imports from Tumblr at the moment causing a backlog of pending imports in our system. The imports are being run in the order they are submitted.

    If the new import doesn’t complete within 24 hours, please let us know.

  • Unknown's avatar

    Hi! Still trying to import. It’s been over 24 hours now and it’s still just doing the little spinny thing – posts and drafts imported still read: 0 / 2640 0 / 513.

    Thanks!

  • It should be finishing up soon, actually. Let it keep going and if you need help from there, let us know!

  • Unknown's avatar

    It imported one blog that had only one post in it, but the next one in my queue has been going for 2 days with no progress. Help?

  • Unknown's avatar

    The one-post blog import was actually not intentional – the one I’m currently trying to import (& for the past 2 days) has 2640 posts and 513 drafts.

  • Thanks for checking.

    Your import is still queued, so we’re still waiting. At this point we’re unable to give an estimate on how long it might take to catch up with the backlog, though – it’s taking longer than anticipated, but the importer is running and will hopefully get to your site soon.

  • Unknown's avatar
  • Unknown's avatar

    Hi! Just need to check on the progress of:

    besinasartor.wordpress.com
    quantumsparrow.wordpress.com
    freebatcharchive.wordpress.com

    I started them two days ago, and I know it’s going to take some time – but I just wanted to check in so I can make sure these get imported before the 17th.

    Thanks so much!

  • besinasartor.wordpress.com <- still running

    quantumsparrow.wordpress.com <- stopped running but is also out of space. I’d recommend upgrading, then attempting to import again:
    https://wordpress.com/plans

    freebatcharchive.wordpress.com <- is finishing. If you’re missing anything, let us know.

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