Clear cache: I need to clear cache of my site to publicly delete a document

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  joanantonisancho · Member · Apr 11, 2022 at 7:58 am

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  Hello, I need to delete a document publicly. I have deleted the entry and I have also deleted the document in Media, but it is still publicly accessible at the following url: https://psicologosemergenciasbaleares.files.wordpress.com/2022/01/el-mensaje-de-las-lacc81grimas.pdf

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staartmees · Member · Apr 11, 2022 at 8:12 am

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  That link gives me a “404 – not found” so it has been deleted and is no longer in our cache.

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  mohammadriyad · Member · Apr 11, 2022 at 8:26 am

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  @staartmees I tried to take a look at the links and not sure why the link https://psicologosemergenciasbaleares.files.wordpress.com/2022/01/el-mensaje-de-las-lacc81grimas.pdf is loading a pdf named “el mensaje de las lagrimas” for me too. :(

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  joanantonisancho · Member · Apr 11, 2022 at 10:32 am

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  OK thanks. I understand that there are already areas of the world where the document cannot be accessed, while in other places it is still possible. And that it will take a while to disappear throughout the world, in the same way as a domain spreads. Is this correct?

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  fstat · Staff · Apr 11, 2022 at 12:42 pm

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  Hi there,

  And that it will take a while to disappear throughout the world, in the same way as a domain spreads. Is this correct?

  Yes, that’s correct. I’ve also gone ahead and deleted the file from all our servers around the world. Just give it 24-48 hours and the file should be completely gone.

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  joanantonisancho · Member · Apr 11, 2022 at 4:10 pm

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  Thank you very much, I can no longer access the file, great. Receives a warm greeting.

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  supernovia · Staff · Apr 11, 2022 at 5:42 pm

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  Thanks @joanantonisancho.

  And thank you @mohammadriyad and @staartmees. We have tools to check and clear all the caches on this side, so if you see one of these, just let us know.