Clear everything besides URL!

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  jessicalea23 · Member · Nov 10, 2015 at 12:51 pm

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  Hi I would like to start over because my site is broken, the help menu said to contact support and you could clear everything besides the URL. If you could it would be great!

  (Start Over

  If you want a site but don’t want any of the posts and pages you have now, our support team can delete your posts, pages, media, and comments for you.

  This will keep your site and URL active, but give you a fresh start on your content creation. Just contact us to have your current content cleared out.)

  The blog I need help with is: (visible only to logged in users)

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  toniaslimm · Member · Nov 10, 2015 at 7:23 pm

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  Dear jessicalea23,

  Attached is a site that will allow you to clean your site out and start over. It gives step-by-step instructions that should help you achieve your goal.

  https://en.support.wordpress.com/empty-site/

  Hope this helps,

  Slimm

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  timethief · Member · Nov 10, 2015 at 7:35 pm

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  If you want to retain the blog URL (note that no deleted URL can be registered again). https://en.support.wordpress.com/recycling-blog-names/ and you are willing to wait rather than doing this yourself http://en.support.wordpress.com/empty-site/ then Staff can empty the whole blog for you. That will remove all data including posts, pages, tags, categories, comments, and uploaded files and once deleted, the data cannot be recovered.

  If you are sure you want Staff to proceed, and you are prepared to wait in the queue for that to happen then you type modlook into the tags in the sidebar of this thread for Staff attention and post again into this thread to:

  (1) confirm the URL of the blog you want them to empty;
  (2) confirm that you know content deletion is irreversible.

  IMPORTANT NOTE: Deleting blog content does not remove it from the SERPs (search engine page results). Google and Bing only clear their caches of deleted indexed content that produces a 404 (page not found) every 3 – 6 months. To completely remove an entire page from Google search results after it produces a 404 (page not found):
  https://support.google.com/webmasters/answer/1663691?hl=en&ref_topic=1724262&vid=0-635749429504660340-12158368555624983465

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  justjennifer · Member · Nov 10, 2015 at 7:37 pm

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  Alternatively tell us what you think is broken and we will try and help you fix it.