Clearing Cache

  • Unknown's avatar
    andersbe987466f9 · Member ·

    Hello! I saw the steps under the help section to clear the cache, and that I need to contact a Happiness Engineer. This is my attempt at doing that. I have been updating my company’s site in the last week, and some users have reached out to say they do not see the updated versions when they go to the site. I was hoping clearing the cache would help. Please let me know. (Yes, I have used the cache clearing button at the top of the editing page, and it has not worked, so I am hoping for a different solution.) Thanks in advance!

  • fstat · Staff ·

    Hi there,

    Can you please let me know your site’s address so I can point you in the right direction of getting support?

    Please note that these forums are for WordPress.com hosted sites only. If your site is using the open-source WordPress.org software you need to seek help at these forums:

    https://wordpress.org/support/forums/

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