Clicking on an image

  • Unknown's avatar

    Specially on my ‘Poems Online’ (Poems Posted to Twitter) Page, when the images are clicked on to expand, it just goes blank, and never loads.
    Are you able to fix this for me? I don’t want to have to upload every individual picture again…

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Bumping this – I am still having this issue. When you click an image to expand, it’s just black (with the X in the corner and arrows to view next images), nothing happens when you try click anything else, and you have to refresh the website in order to go back to the page you’re on.

  • Hey there,

    Thanks for reaching and thanks for your patience, I suspect this may be down to how the content has been added to the template.

    It looks like it’s been added to the template when it should be added via Pages…

    When creating pages and changing the content, are you doing this via Appearance > Editor?

  • Unknown's avatar

    Thanks for your reply @aleone89. Not sure why I didn’t get a notification from this, but nevermind!

    I originally created the website on templates, then when I realised this was wrong, I then created pages… I then updated something and it didn’t update on the website, and I thought I only updated it on pages, so from then on I’ve been updating pages and templates at the same time, every time I update 😂

    Am I able to leave the templates forever and just update the pages and it will work fine? Or will I need to reset the templates completely (and will doing this have effect on the website)?

  • Hi there,

    I would move forward with the updates on Pages, and it should work without issue. Making an update on both Templates and Pages was the source of the problem. But let us know if you experience any other issues when you make your next several updates.

    Thanks,

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