Close a Website

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  reception49d9ea2a6e · Member · Jun 8, 2020 at 12:53 am

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  Hi, we would like to cancel our subscription and close a website that we are retiring. We did have a marketing manager managing it for us and they have left and are now unable to find the log in for the administration site, but we can make changes to our site. Can you please help us urgently?

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  supernovia · Staff · Jun 10, 2020 at 12:05 am

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  Hi, could you send a link to the site you’re trying to access?

  If the site is hosted here on our servers this may help:

  Recover Your Account

  Basically you’d need to prove you owned it.

  Or, for your own copy of WordPress with a different host, ask your host for help with this:
  https://wordpress.org/support/article/resetting-your-password/