Close Account

  • Unknown's avatar

    Hi. I’ve been trying to cancel my account and domain but I find it rather confusing. So, can I do this the ‘old fashioned’ way and just ask Customer Service to do it? I was recently charge an auto-renew but that was refunded via PayPal. I no longer use or want the account, and want to ensure you won’t try to charge me again next January. Thanks.

    The blog I need help with is: (visible only to logged in users)

  • Deleting a WordPress.com site

    If you are looking to delete your WordPress.com site, you will have to remove these upgrades (if any) first: Premium or Business Plan, Custom Domain, Domain Mapping, Premium Theme, or any other upgrade. These can be done on this page https://wordpress.com/me/purchases

    When you are done doing this, visit this page and click on the “Delete your site permanently” button at the bottom. Follow the on-screen instructions to delete your WordPress.com site.

    If you are unsure about a step anywhere, you can refer this page for help.

    Does this help? Feel free to get back if you have questions.

  • Unknown's avatar

    Hi Pjheryford

    Deactivate Account

    This above hyperlink can help you out to deactivate your account and site. You can try this once.

  • Hi there,

    It looks like you managed to cancel the upgrades yourself. You can completely delete your site at My Site ->Settings.

    It’s not possible to delete your username account, but you can remove all personal information you added, and optionally deactivate your account by locking it up with a strong, random password. Please see the link @shubhamgmath posted above for more info.

  • Unknown's avatar

    Thank you. The delete function strikebuys provided was what I needed.

  • Glad I could help! :)

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