Close Account
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How do I permanently close my account? And can I make a new account with the same email if I choose to do so in the future?
The blog I need help with is: (visible only to logged in users)
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Hi there,
Please refer the below support documentation regarding the same,
“Closing an account not only shuts down your username, it deletes all the sites you own and all their contents. After a few weeks, this data will be entirely purged from our servers and the process cannot be reversed. Therefore, please be certain you want to cancel your entire WordPress.com presence before proceeding.
You may also consider less drastic steps:
Change your username if you are unhappy with it.
Empty a site of its posts, pages, and media.
Delete an individual site.
Unsubscribe from WordPress.com email notifications, by going to your subscription settings and checking the box that says Block all email updates from blogs you’re following on WordPress.com.”And can I make a new account with the same email if I choose to do so in the future?
It is possible to reverse an account closure for the first 30 days after an account is closed.Please note that during this 30 day window your account data persists, which means that you cannot use your account email address to sign up for a new WordPress.com account. Once the 30 days are up and your account is purged, your email will be freed to use with a new account.
Hope that helps.
Thank you.
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This was helpful. Thanks.
But how do I actually delete my account? I went into the delete your account tab and it just brought me back here. Is there a way to do it myself?
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Hi there,
Cancel purchases first
If you have a WordPress.com plan or other upgrade, you will need to cancel active purchases before you can delete your account. This can be done on the Manage Purchases of your account. Some sites on our Business plan may need to contact support to complete an account deletion.Also all WordPress.com plan users have access to priority Live Chat Support. You will get faster response there.
https://en.support.wordpress.com/live-chat/#how-do-i-access-live-chat-support
https://en.support.wordpress.com/live-chat/I am tagging this question with the modlook tag on the Tags section of the sidebar so that staff can help you with the same in this thread.
Read about the modlook tag here: https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question
You can also subscribe to this topic by clicking on the “Subscribe to Topic” link on the sidebar to get email notifications whenever someone posts an answer to this thread.
Thank you.
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@rhrnhrnu you’re on a site that has upgrades. You won’t be able to delete that site, so you’ll need to be removed from it first, and any posts you’ve written would have to be attributed to another account.
Will you work that out with the site owners? Once you’re removed, you can permanently deactivate your account.
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