close account

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  janesense · Member · Jun 29, 2019 at 8:28 pm

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  I want to close my account but getting error message to contact support

  The blog I need help with is: (visible only to logged in users)

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  henriettestewart · Member · Jun 29, 2019 at 9:24 pm

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  Hi janesense,

  Can you give some more information about the error message you are getting? Exactly what does it say and at what point in the process is it happening?

  In case you need to check that you are closing your account in the correct way, have a read of this guide which will tell you how to close your account: https://en.support.wordpress.com/close-account/

  Be aware that closing your account will delete all your sites and their content, and it will shut down your username permanently so no one can use it.

  If you think you might want to use your account and/or your username again at some point in the future, scroll down to the section titled “Alternatives to Closing an Account” to see if any of those options might suit you better.