Close account

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  zedchoudhury · Member · Jul 30, 2020 at 10:10 pm

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  closing my account

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  supernovia · Staff · Jul 30, 2020 at 11:00 pm

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  Hi there, it looks like you have a site that was cancelled but not downgraded properly.

  To close the account, we’ll need to downgrade the site, which could result in data loss. Everything you’ve changed since adding a plugin may be gone and impossible to get back, so you’ll want to be sure your information is backed up first.

  If you’d like us to continue, please confirm and we’ll go from there.

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  zedchoudhury · Member · Jul 31, 2020 at 2:22 pm

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  Hi

  Can you continue to close my account please.

  Thanks

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  staff-blorbo · Staff · Jul 31, 2020 at 6:11 pm

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  I have downgraded that site to the free plan, and you’ll be able to close your account now following this guide: https://wordpress.com/support/close-account/