Close Account

  • Unknown's avatar

    I am trying to close my account but the site will not allow me to do so.

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar

    Hi there:

    To close your WordPress.com account, you need to go through the account closure process on your own. This is not something we can do for you.

    You can follow the steps here:

    https://wordpress.com/support/close-account/

    Note: This shuts down your username and deletes all the sites associated with your WordPress.com account and all their contents. After a few weeks, this data will be entirely purged from WordPress.com’s servers and the process cannot be reversed. Therefore, please be sure you want to cancel your entire WordPress.com presence before proceeding.

    If you see an error when trying to close your account, please take a screenshot of that error. If you’re not familiar with how to take a screenshot, this support document will help explain how to make one:

    Take a Screenshot

    Then, use a service like Snipboard.io to upload the screenshot and then share the image link from that service here and we’ll take a closer look.

    Thanks!

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