close account

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  gdjcorriganbrainerdnet · Member · Nov 15, 2022 at 9:50 pm

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  i need help closing my account

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  supernovia · Staff · Nov 16, 2022 at 2:23 am

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  Hi, normally these steps will work:
  https://wordpress.com/support/close-account/

  But it seems there may be an active case regarding a payment that was disputed, so the system may not allow you close the account until the related case is closed.

  If you initiated the investigation, do you want to try to get that closed?