Close account

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  jjflas2024 · Member · Jul 9, 2024 at 10:51 am

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  Please I would like to permanently close my account. I have tried to do it from my side but it says that I have to wait 15-20mins for some settings to be removed before I can proceed. It has been almost an hour and I still can’t proceed.

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  jjflas2024 · Member · Jul 9, 2024 at 10:59 am

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  Can you help pls?

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  staartmees · Member · Jul 9, 2024 at 11:01 am

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  You just must wait untill a Staff member is available to downgrade and close your wpcomstaging-site

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  jjflas2024 · Member · Jul 9, 2024 at 11:16 am

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  Thanks!

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  helper-heroponriki · Member · Jul 9, 2024 at 3:59 pm

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  @jjflas2024

  To do this, we’ll need to downgrade the sitefriendlylogisticasno.wpcomstaging.com first. To downgrade the site, we must confirm that you understand:

  1. Any content (pages, posts, media, comments, etc.) added after adding outside themes and plugins will be lost.
  2. Any custom content created by plugins and themes will not be carried over.
  3. Plugins and third-party themes can no longer be used.
  4. The site will revert to using the old theme.

  Once we revert the site, you’ll be able to delete the site by following the steps here (this is not something we can do for you): https://wordpress.com/support/delete-site/

  We can proceed once you’ve confirmed. Thanks!