Close account and get refund

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  journeytotheendofthevines · Member · Mar 19, 2023 at 9:22 pm

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  Hello! I haven’t used this page in years, and I see I was just charged an annual fee. Can I please close tgis page and subscription and get a refund for this years2 fees that were juat charged to me? Thank you!

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  helper-heroponriki · Member · Mar 20, 2023 at 4:08 pm

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  Hi there!

  I looked, and it doesn’t look like there’s any history of purchases, transactions, or billing activity under the account you’re currently logged into, so we’re limited in what we can help with and advise here.

  If you enter the charge details at https://wpchrg.wordpress.com/ we should be able to help you with this.

  The transaction ID needed will be on your bank statement as WordPress followed by a ten-digit letter/number code. They’ll look like this:

  WordPress XXXXXXXXXX

  If you see a partial transaction ID, you may need to contact your bank directly to get the full ID needed.

  If the charge on your bank statement does not follow that format, the charge was not made here at WordPress.com.

  I hope that helps!