Close account and have a full refund
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I am extremely unhappy with the service that I am NOT getting from WordPress and wish to close my account and have a refund of all the money I have wasted on you
The blog I need help with is: (visible only to logged in users)
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Your Customer Service line is non existent. I have tried for a whole day to get hold of someone but get told by a robot that there is no one who can help.
Appalling service and totally unacceptable
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Hi there,
The account you’re using to post here doesn’t own any sites on WordPress.com, and you have never bought anything from us. For what site are you looking for a refund?
The site at http://umbrelleevable.co.uk/ is not hosted on WordPress.com. It’s built using the free, open source WordPress software found on WordPress.org, and connected to your WordPress.com account via the free Jetpack plugin.
The only people you’re paying for that site is your hosting provider, GoDaddy.com, so if that’s the site for which you want a refund, you need to contact their support.
For help with that software, you can ask at https://wordpress.org/support/forums/ – support for the free WordPress software is provided by the same community of unpaid volunteers who make that software on WordPress.org.
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@colwellcol I see you’ve opened your own thread at https://en.forums.wordpress.com/topic/request-refund-cancel-subscription/ Please post only to that thread so we can keep all support in one place. Thanks.
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