Close account and purchased

• 

  alanhnguyen · Member · Jul 3, 2018 at 7:00 pm

  • Copy link
  • Add topic to favorites

  I want to close my account and not wish to renew any purchases

• 

  catkiinson · Staff · Jul 3, 2018 at 9:13 pm

  • Copy link

  Hi,

  What’s the url of your site?

  Please note that we can only assist with WordPress.com hosted sites on this forum.

  If your site is hosted elsewhere, you can ask for support in the WordPress.org forums: 
  https://wordpress.org/support/forums/

  The difference between .ORG and .COM is explained here:

  WordPress.com vs. WordPress.org

  —-

  You can manage .com site purchases here:

  Manage Your Purchases

  And the instructions for closing your .com account can be found here:

  Close Your Account

  Please note: Closing your account not only shuts down your username, it deletes all the sites you own and all their contents. After a few weeks, this data will be entirely purged from our servers and the process cannot be reversed. Therefore, please be certain you want to cancel your entire WordPress.com presence before proceeding.

  Hope this helps :)

• 

  kokkieh · Staff · Jul 4, 2018 at 9:06 am

  • Copy link

  Duplicate thread: https://en.forums.wordpress.com/topic/cancel-renew-plan/