Close Account Permanently

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  tcicirelli · Member · Dec 30, 2020 at 11:07 am

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  Close My Account Permanently

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  staff-zinnia · Staff · Dec 30, 2020 at 4:20 pm

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  Howdy @tcicirelli –

  In order to delete the account we have to first downgrade your site, we must revert it back to the point when you installed your first plugin or custom theme.

  Your site’s contents (posts, pages, media files, categories, tags, projects/portfolios,) theme, and customizations, such as widgets and menus, will return to the state they were in on this date. This process will also remove all plugins and custom themes, as well as any content added through them, and you will no longer be able to add plugins or custom themes to this site unless you upgrade again in the future.

  Please let us know if you would like to proceed with this process and whether you would like to preserve any content added while on the Business plan.

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  tcicirelli · Member · Dec 30, 2020 at 5:22 pm

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  Yes, please proceed with the complete deletion of my account.

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  kokkieh · Staff · Dec 31, 2020 at 7:39 am

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  For security reasons we cannot close your account on your behalf. All we can do is revert your former business plan site back to the free plan, so it can be deleted.

  I’ve done that now, so you should now be able to close your account from the account settings page at https://wordpress.com/me/account