Close account permanently

• 

  danielfrank89 · Member · Nov 22, 2021 at 3:22 pm

  • Copy link
  • Add topic to favorites

  Thank you

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  melviinkhoo · Member · Nov 22, 2021 at 3:30 pm

  • Copy link

  Hi there,

  You will need to follow the guide below to permanently close your account.
  https://wordpress.com/support/close-account/

• 

  justjennifer · Member · Nov 22, 2021 at 3:37 pm

  • Copy link

  Hi there, it looks like you had an upgrade on your site that may need Staff assistance in downgrading before you can delete your site.

  I’ve flagged this thread for their attention, please be patient for them to reply. Thanks.

• 

  helper-heroponriki · Member · Nov 22, 2021 at 4:41 pm

  • Copy link

  @danielfrank89

  In order to do this, we’ll need to downgrade the site danielfrankdotblog.wpcomstaging.com first. To downgrade the site, we must confirm that you understand:

  1. Any content (pages, posts, media, comments, etc) added after adding outside themes and plugins will be lost.

  2. Any custom content created by plugins and themes will not be carried over.

  3. Plugins and third-party themes can no longer be used.

  4. The site will revert to using the old theme.

  We can proceed once you’ve confirmed.

• 

  danielfrank89 · Member · Nov 22, 2021 at 4:52 pm

  • Copy link

  Confirmed!

• 

  helper-heroponriki · Member · Nov 22, 2021 at 8:02 pm

  • Copy link

  Thanks for confirming. I’ve reverted the site to its state prior to your Business upgrade.

  You should be able to delete that site and proceed with your account closure request now.

  Let us know if you have any questions or need help with anything else.