close account / site

  • Unknown's avatar

    i need help closing this account

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hello

    To delete a site please refer to this doc here: https://wordpress.com/support/delete-site/

    Note that if your site has an upgraded Business plan it needed to be downgraded first and it that may result in the loss of any content created with plugins. Please take a backup if needed.

    PS:  Please note that Deleting a site permanently removes it and you will never be able to use it again. If you think there is any chance you may want to use the site in the future, please consider one of the following instead:

    Try changing your site address with the content:
    http://support.wordpress.com/changing-blog-address/

    – If you need a fresh start you can empty your whole site with the same site address:
    http://support.wordpress.com/empty-site/

    – Transfer your site to someone else:
    http://support.wordpress.com/moving-a-blog/#transferring-your-blog-to-another-user-or-account

    – Set your site private so only invited visitors can see it:

    Privacy Settings

    Regards:

  • Hello there,

    It looks like otechcomcom.wpcomstaging.com was on the business plan, which has expired, but is yet to be downgraded. A downgrade is required in order to close the account.

    In order to downgrade your site, we must revert it back to the point when you installed your first plugin or custom theme.

    Your site’s content, theme, and customizations, such as widgets and menus, will return to the state they were before upgrading to the business plan. This process will also remove all plugins and custom themes, as well as any content added through them, and you will no longer be able to add plugins or custom themes to this site unless you upgrade again in the future.

    Would you like to continue?

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