close accounts – reverse billing

  • Unknown's avatar
    mapaustin · Member ·

    Mobile Art has closed – please cancel all site associated with this name and please refund the $99:
    May 25, 2018
    WordPress.com
    -negative $99.00
    Preapproved Payment

  • Unknown's avatar
    timethief · Member ·

    What is the domain URL please?

    Canceling and refunding purchases
    There are no prorated refunds. Refunds https://en.support.wordpress.com/refunds/ are time limited.
    • WordPress.com provides a 30-day refund from date of purchase on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
    • The refund period for Domain Registrations and Renewals is 48 hours.
    • It takes from 1 – 2 weeks or 7 – 10 business days for the refund to be received after canceling an upgrade and requesting one.

    Canceling domains
    It is important to know that cancelled domains are not released by the registrar immediately. Also note that here’s no guarantee you’ll be able to use a domain again as it may be sold to someone else. Therefore you should cancel a domain, if and only if, you are sure you do not wish to use it again.

    If you want Staff to investigate you must provide specifics.

    What is the URL of the domain?
    Which wordpress.COM plan did you purchase?
    Which wordpress.COM site did you purchase it for?

    I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question

  • kokkieh · Staff ·

    Hi there,

    What site are you speaking of? The last payment by the account you’re using to post here was in 2013, and the only site this account has ever owned was deleted in April 2014.

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