close an account without knowing the email address and password

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    qwertywriter502012 · Member ·

    Payment is being deducted through PayPal for ‘lismorephysie.com’ site and this organisation has closed (as of June 2020) . Because the email address I type in is not recognised I cannot get into the site to delete it permanently and I wish to do so immediately. Please advise.

  • staff-totoro · Staff ·

    Hi there,

    Is it possible you created your site under a different login?  I do see lismorephysie.com as listed in our system but it is under a different login than the account you are using now (@qwertywriter502012) to contact us here.

    If you are unsure how to access your other account, please fill out this form here to the best of your ability: https://wordpress.com/wp-login.php?action=recovery

    This will send all the info you have to our account recovery team, and from there they will contact you directly to assist you in regaining access to the account that owns lismorephysie.com, and assist in deleting the site.

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