Close and accept is not closing

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  transreal360 · Member · May 25, 2018 at 11:49 am

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  Hi!
  I put a widget about cookies and privacy policy on my https://run4a.wordpress.com/blog/ but if you go to any post and click on the button it doesn’t close at all…
  What I’m doing wrong?
  Thanks for your help!

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  timethief · Member · May 26, 2018 at 2:40 am

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  Please see here https://en.forums.wordpress.com/topic/about-the-gdpr/ and here https://en.support.wordpress.com/cookie-widget/

  This thread is also tagged for a Staff follow-up.

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  leonnyes · Member · May 26, 2018 at 3:18 am

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  Hi. Even I am facing the same problem at my site abookwormsmusing.wordpress.com

  Clicking Close and Accept refreshes the page, but the cookies and privacy banner returns. Please check.

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  kenwood31 · Member · May 26, 2018 at 6:37 am

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  Hey all,

  We are working on this issue with @supernovia see : https://en.forums.wordpress.com/topic/cookies-banner-issue-on-the-button-2-theme/#post-3114766

  At the moment, if you don’t use a personalized message and you want to solve the issue, just disable the widget and it should be ok.

  For your information, even if you disable it, the cookies & consents banner will be displayed.

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  supernovia · Staff · May 28, 2018 at 4:13 pm

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  Actually let’s use this thread since it’s more general (not mentioning a specific theme, since the theme is not the issue)
  https://en.forums.wordpress.com/topic/cookie-banner-wont-go-away/

  I’ll close this thread. Cheers, all!