close my account.

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  jaton98 · Member · Feb 4, 2021 at 6:32 pm

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  I need to cancel my account and start over. It refunded $30 of my $48. How do I get my $18 back?

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  staff-blorbo · Staff · Feb 4, 2021 at 8:00 pm

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  The $18 is for the atonofunfarm.com domain registration, which is past its refund window: https://wordpress.com/support/manage-purchases/#refund-policy

  If you’d like, we can restore the domain to your account.

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  jaton98 · Member · Feb 4, 2021 at 8:44 pm

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  yes do that please

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  staff-totoro · Staff · Feb 4, 2021 at 11:16 pm

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  @strongman945, since this is a different issue from the one in the original post, could you start a new topic here?
  https://en.forums.wordpress.com/?new=1

  You can add a “modlook” tag if you’d like to get staff attention.

  That way the people who have been working on this topic won’t get unwanted notifications as we troubleshoot your issue. Thanks!

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  staff-totoro · Staff · Feb 4, 2021 at 11:19 pm

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  @jaton98 I have restored your domain as requested, and you can now see it listed here: https://wordpress.com/me/purchases/

  If you with to use this domain with another host or service, let us know who you end up going with, and the settings they recommend for connecting a domain you have with another provider. We can add those settings on our end so you can use atonofunfarm.com as the address of your site as you set up elsewhere.

  Sorry to see you go, but I wish you the best of luck with your site!