close my account

• 

  alanelang · Member · May 3, 2021 at 9:30 pm

  • Copy link
  • Add topic to favorites

  please help to close my account and get my fee back that I just paid

• 

  gbrlo · Member · May 3, 2021 at 10:50 pm

  • Copy link

  Hi alanelang,

  You might want to refer to the WordPress refund policy page right here https://wordpress.com/support/manage-purchases/#refund-policy to see which of the services you’d like to cancel and how it applies to your case.

  Cheers

• 

  kokkieh · Staff · May 4, 2021 at 11:06 am

  • Copy link

  Hi there,

  I see you’ve already closed this account, so you won’t be able to post here any more. But the account you used to post here has never bought anything from WordPress.com, so there’s nothing to refund.

  If you have a paid upgrade with us, it belongs to a different account. If you don’t remember the login details for the correct account, please follow our account recovery process at https://en.support.wordpress.com/account-recovery/ so we can help you regain access.

  @g0kpo, please make sure to tag threads for staff if they’re about stuff like domains, unknown charges, billing issues and refunds.

  https://wordpress.com/support/wordpress-com-volunteers/#when-to-call-in-staff

• 

  gbrlo · Member · May 4, 2021 at 11:13 am

  • Copy link

  @kokkieh okay noted